FAQs
Do you take commissions?
Yes! Email me with commission ideas and we can get started.
What are the payment policies concerning commissions?
Pricing reflects size, detail, and shipping cost. Price may change per design
Full payment must be sent before production
No refunds or changes to the rug once started
Do you ship worldwide?
I only ship throughout the United States. I am currently working on providing worldwide shipping. Thanks for your patience!
I used USPS and shipping typically takes anywhere between 5-7 business days
Refunds and Exchanges
For Hygienic reasons, Big Meanie Butt does not offer Exchanges, Returns, or Refunds of any kind on any items in stores or online. Inspect all details of the items before purchasing them. All items that we carry are handmade and have imperfections that might appear to be defects but are features of the creative process. All sales are final.
Care instructions :
~ Clean your rug use a damp cloth and mild soap and hang the rug to dry.
~ After unpacking your rug, the tufted edge may have flattened slightly. Don’t be afraid to fluff it back up, this won’t damage the tuft.
Big Meanie Butt Studios is not responsible for any lost or stolen packages, although they will do their best to help you locate your package & get it delivered safely.